It is called the Swiss army officer’s knife or a swiss knife
for short. It was a gift to me from my brother in law. He had brought it from Germany,
when he went there for training thirty years back. I had just then read about the knife in
Reader’s Digest and was impressed with its quality and the effort that went
into its making. If I remember right, every officer of the Swiss Army got one knife at the time of his commissioning and it was part of his kit. So, when he asked me what I would like to have from Germany, I
had asked him to get me a Swiss knife, if available and affordable.
Incidentally the same evening he had seen a large scale working model of the
knife in the window of a shop and he had purchased it with out looking at the
price. I do not remember the price he paid for it but I know that he had to
stretch his resources a bit to buy it. It has been with me ever since and has
been a part of my luggage almost on every trip. Now, the red knife made by
‘Victorinox India’ is available on Flipkart in different forms to suit
different budgets (Rs 250 to 5000) but it was not heard off then. This
background is to explain the sentiment attached to my Swiss knife.
I make sure that I pack it in the check - in luggage when I
take a flight but had made the mistake of putting it in my cabin luggage this time. So when the
security officer at the Bengaluru air port called out “Sir, do you have a swiss
knife in your bag?” I first said “no” and then a sheepish “yes”. My bag was
handed over to me and I was asked to take the knife out. Obviously, it was not allowed on the flight. I
did not know what to do. I was in a fix and I was feeling stupid standing there
holding the knife in my hand. Then the officer himself suggested that I put it
in a bag that I may not need on the flight, go back to the check in counter and
check the bag in. We had arrived at the airport early and we had plenty of
time. We had about three hand bags with us. I hastily selected one, took out some snacks
that I had kept in it, put the knife in the bag, took it back to the check in
counter and checked it in as an extra piece. I collected another boarding pass,
came back, went through the security drill a second time, reached the boarding
gate and sat there breathing deep. I am
always apprehensive when I go through the security check at the airports and
this experience had shaken me.
I did not see my son and wife near the gate and I wanted to
call them and find out where they were. Compulsion of carrying a mobile phone.
It wouldn’t really matter to me where they were. They would come to the gate at
boarding time. But when a phone is handy we call. It was then that I realised
that my phone was not handy but was in the bag that I had checked in. And, it was not securely
inside but was in the outside pouch! I had put it in the bag before passing
through the security gate. Immediately
after that I also realised that I had kept my cash as well as the house keys in
the same pouch just before going through the security check. All of them were
now in the outer pouch of the bag which I had checked in and would freely flow
out when the bag tumbled around on the luggage belt. By then my son and wife joined me at the gate
and I explained to them the foolish situation that I had put myself in. For
once my wife remained calm. “Sit here and relax. If you really deserve to have
the things that you have put in that bag, you will certainly get them”. My son
said that since we now know that we can go back to the check in counter even
after the security check, we may try to go back a second time and retrieve the
phone, cash and keys.
I went back to the security area and feeling very
foolish, explained my predicament to the officer there. He was very helpful. He
said that I should go to the information counter, which is located in the
boarding area, call the airline from there and see what they suggest. The
information counter was unfortunately manned by an arrogant and adamant fellow
who just tried to brush me aside saying it was too late to do anything now as
the luggage would have been loaded onto the aircraft. I explained that my
flight was due only after another hour and a half and that it had probably yet
to land at Bangalore. I insisted that he call the airlines and allow me to
talk. He grudgingly called Air Asia while I stood wondering what the response
of the airlines would be. When I got my
chance, I apologetically explained the situation to the counter staff and was
surprised to hear “No issues sir. You please remain wherever you are. Our staff
will come and escort you back to check in counter. We will retrieve your
luggage and you may take out your phone and keys. By the way, you have checked
in three pieces. Which one would you like us to bring back?” I described my bag and stood waiting.
A pleasant mannered girl arrived after ten minutes,
confirmed that I was the fool who needed help and escorted me to the check in
counter again. My bag was waiting on the table there. As I took out the phone,
keys, loose cash and a cheque from the outer pouch of the bag they stood
watching me possibly wondering how stupid one could get. I returned the almost
empty bag containing my valuable knife to the counter staff, collected my third
boarding pass, passed through the security check for the third time and returned to the gate
beaming.
It was an unusual experience and I wrote this to express my gratitude and appreciate the staff of Air Asia. Even though it was very foolish of me to do what I had done, they just behaved as if it was routine for people to leave their valuables in the check in luggage, unsecured, and return to the counter to retrieve them. This is also to inform anyone else who may be as stupid as I had been, that the check in, security and boarding gates are not one way (as I had thought) and that it is possible to retrace your way if necessary. You may look foolish but you can do it.
1 comment:
Nice stories Rghunandan! I also liked your 'art' gallery experience! I share your views on art appreciation. You are like the little boy in the eponymous story ' the emperor's new clothes'!
I have a similar story. I was flying back from Singapore on a budget Airline and my cabin baggage was 1 kilo over weight. I paid the fine and went in. Just as I was boarding an officer took a look at a tag on my bag ( indicating overweight) and took away my bag to be put in the baggage hold. He explained that it was standard protocol. On the flight I realised that my bag was not locked and I had 10 $100 notes in an envelope in the bag. I fretted all through the flight. When I landed I waited anxiously for my luggage. When it came on the carousel I grabbed it and opened it. The envelope was just where I had left it. The money was gone. I went to file a complaint. The security officer told me that all incoming baggage so are X Ray screened and currency notes show up their markings. He convinced me that it would be impossible to recover it. I came away disappointed! You did a good thing going back and removing the money and your mobile!
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